Frequently asked questions

Everything about setting up order limits with LimitedYes. Can’t find your answer? Get in touch.

Getting started

What does LimitedYes do?

LimitedYes lets you set minimum and maximum order limits in your Shopify store. You can limit quantities per product or variant, per collection, per customer and for the whole cart.

How do I install LimitedYes?

Install the app from the Shopify App Store and approve it in your Shopify admin. You can create your first limit right away, in three steps: choose a limit type, set the rule and write the message shoppers see.

Do I need to write code or edit my theme?

No. You set up every limit in the app. There’s no code to copy and no theme files to edit.

Does it work with my theme?

LimitedYes is built to work with any Shopify theme. If a message doesn’t look right in your store, let us know and we’ll help you fix it.

How much does LimitedYes cost?

LimitedYes is free to install. You’ll find the current plans and prices on our Shopify App Store listing.

Limits and rules

Which types of limits can I set?

There are four types: product limits for specific products or variants, collection limits for everything in a collection, customer limits per customer or customer tag, and order limits for the cart value or the number of items in the cart.

Can I set a minimum and a maximum at the same time?

Yes. Every limit can have a minimum, a maximum or both. For example: at least 2 and at most 10 per order.

Can I sell a product only in multiples, like packs of 6?

Yes. A product limit can require quantities in multiples, such as 2, 4 or 6, so shoppers always order full packs.

Can I set different limits per variant?

Yes. You can apply a rule to a whole product or to specific variants, like one size, color or SKU.

Can I limit what one customer buys over time?

Yes. A customer limit can count a single order or all of a customer’s past orders. For example: a maximum of 5 per customer for a limited release.

Can VIP or wholesale customers get different limits?

Yes. Customer limits work with customer tags, so you can give tags like VIP or Wholesale their own minimums and maximums.

Your shoppers

What do shoppers see when they reach a limit?

A short message right where it matters: next to the quantity on the product page and in the cart. It tells them what the limit is and what to do next, like lowering the quantity or adding a bit more to the cart.

Can I change the message and how it looks?

Yes. You write your own message for every rule and choose its colors and position, so it fits your store.

Can shoppers get around a limit?

Limits are checked on the product page, in the cart and again at checkout. An order that breaks a rule can’t be completed.

Support

Can you help me set up my limits?

Yes. Tell us which limits you need and we’ll set up your first rules together with you, free of charge.

How do I contact you?

Send us a message through the contact form and we’ll get back to you as soon as we can. You can also email us at support@example.com.

Can I uninstall LimitedYes at any time?

Yes. You can remove the app from your Shopify admin whenever you want. There are no contracts.

Still have a question?

Send us a message and our team will help you out.

Contact support

Questions about a limit, a rule or your setup? Send us a message.

Topic

Or email support@example.com